CUSTOMER CARE PROGRAM

Look up your Rewards Card balance by entering your Rewards Card Pin # (on back of card).

REWARDS CARD FEATURES

  • Reward Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.
  • Community Outreach / Charitable Giving: You may donate a portion of your Reward Dollars to local and national charities. Watch your email for your opportunity to donate.
  • Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
  • Referral Program: Pass out your Referral Cards and earn Reward Dollars to use toward future visits when a new customer you referred comes in for service.
  • Earn Free Oil Changes: Ask us how.
  • Membership is FREE: Look for more benefits and special offers in the mail or by email.

24-HOUR ROADSIDE ASSISTANCE

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency.

  • Towing
  • Emergency fluid delivery
  • Lock-out
  • Jump start
  • Flat repair

ROADSIDE ASSISTANCE INSTRUCTIONS

Call the Roadside Assistance phone number on your Fine Tune Auto Service Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card.

If your vehicle needs to be towed and you are within few miles of Fine Tune Auto Service, you must instruct the tow truck operator to bring your vehicle to our location.

Roadside Assistance benefits can be used up to two times per 12 month period. Maximum coverage per occurrence: Local: $100.00. Nationwide: $150.00.

ROADSIDE ASSISTANCE TERMS & CONDITIONS

Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Fine Tune Auto Service at least twice [and spend at least $500] in the previous 12 months.

Roadside Assistance is provided to customers at the discretion of Fine Tune Auto Service. Fine Tune Auto Service reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.

COVID – 19 Update From Fine Tune Auto Service: WE ARE OPEN regular hours & have taken several steps to ensure the health and safety of our customers.1). We are taking extra precautions to clean and sanitize our shops on a more frequent basis.2). We have instructed all employees of Fine Tune Auto Service to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and stopping all non-essential work travel.3). We have sanitizing agents available for you to use when you visit and you can also do all your interacting at a safe distance from our staff. *Repair work is critical, we are ready to serve during this trying time.4). We are offering free vehicle pick up and drop off service from your home or office, as well as curbside pickup and dropoff at the shop. As always, we have free loaner cars to use while yours is in the shop.
COVID – 19 Update From Fine Tune Auto Service: WE ARE OPEN regular hours & have taken several steps to ensure the health and safety of our customers.1). We are taking extra precautions to clean and sanitize our shops on a more frequent basis.2). We have instructed all employees of Fine Tune Auto Service to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and stopping all non-essential work travel.3). We have sanitizing agents available for you to use when you visit and you can also do all your interacting at a safe distance from our staff. *Repair work is critical, we are ready to serve during this trying time.4). We are offering free vehicle pick up and drop off service from your home or office, as well as curbside pickup and dropoff at the shop. As always, we have free loaner cars to use while yours is in the shop.
COVID – 19 Update From Fine Tune Auto Service: WE ARE OPEN regular hours & have taken several steps to ensure the health and safety of our customers.1). We are taking extra precautions to clean and sanitize our shops on a more frequent basis.2). We have instructed all employees of Fine Tune Auto Service to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and stopping all non-essential work travel.3). We have sanitizing agents available for you to use when you visit and you can also do all your interacting at a safe distance from our staff. *Repair work is critical, we are ready to serve during this trying time.4). We are offering free vehicle pick up and drop off service from your home or office, as well as curbside pickup and dropoff at the shop. As always, we have free loaner cars to use while yours is in the shop.
COVID – 19 Update From Fine Tune Auto Service: WE ARE OPEN regular hours & have taken several steps to ensure the health and safety of our customers.1). We are taking extra precautions to clean and sanitize our shops on a more frequent basis.2). We have instructed all employees of Fine Tune Auto Service to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and stopping all non-essential work travel.3). We have sanitizing agents available for you to use when you visit and you can also do all your interacting at a safe distance from our staff. *Repair work is critical, we are ready to serve during this trying time.4). We are offering free vehicle pick up and drop off service from your home or office, as well as curbside pickup and dropoff at the shop. As always, we have free loaner cars to use while yours is in the shop.
COVID – 19 Update From Fine Tune Auto Service: WE ARE OPEN regular hours & have taken several steps to ensure the health and safety of our customers.1). We are taking extra precautions to clean and sanitize our shops on a more frequent basis.2). We have instructed all employees of Fine Tune Auto Service to take precautionary health measures, including frequent hand washing, social distancing, staying home when sick and stopping all non-essential work travel.3). We have sanitizing agents available for you to use when you visit and you can also do all your interacting at a safe distance from our staff. *Repair work is critical, we are ready to serve during this trying time.4). We are offering free vehicle pick up and drop off service from your home or office, as well as curbside pickup and dropoff at the shop. As always, we have free loaner cars to use while yours is in the shop.