4.5

Professional and courteous. Really seem to be Mercedes knowledgeable. Also, do not perform work without giving a quote and getting an okay. Also willing to tell you what needs to be fixed now, and what can wait. Very happy with the service, and will probably be bringing my classic Trans Am for service in the Spring.

4.5

Proper diagnosis. Prompt repair. Ready when promised. I know from previous visits that my problems are fixed in one visit.

5

These guys are awesome.. don't even know where to start.My family and I were on our way to Ohio from Illinois. We had unexpected trouble with our car, it's bad enough the car got jacked up, let alone in the middle of no where.So like normal I'm bitching at my husband.you should of done this that the other blahs.We wasn't prepared never had troubles with IT.ok I'm thinking great were gonna use all our money get ripped off were strangers in a new place things in THAT nature. They were the first shop we got led to. We go in there with the car they only charged small fee.THEN broke the bad news.But these people are rare... They are honest. They could have took every dime we had were just desperate to get home.They provided us with many options. And made sure we were comfortable with the decision we made. The car ended up not worth fixing.They didn't make a cab to catch a bus home.Caleb took us to get food THEN like five different bus stations due to bad gps.directions.We got home a week later. Couldn't leave work to go get it.They could of done kept the car we left on there property, they still didn't stop.They took care of IT for us and sent a check in the mail.I can't say thank you enough.ALL of there team was friendly and more than helpful. Thank you guys. You were more than helpful, and cut a lot of bull SHIT out and kept it real with us. THANK YOU

5

Professional and Courteous. Some of the repairs I needed I knew about, and they confirmed, but they didn't try to pad the bill with extras. Also, they let you know what's wrong, what needs to be fixed now and what can wait, and why. Also,they get authorization before making repairs, instead of hitting you with a big bill. Lastly, I've had problems at other repair shops getting my Mercedes fixed right the 1st time, and they did fine. Will use again 4 sure.

5

excellent communication and service. explains what needs to be done before it's done so you don't get hit with unexpected big bill. I've had problems getting my Mercedes serviced properly at other repair shops, but not here. they also tell you what needs to be fixed now and what can wait, so you better budget the repairs. will probably bring my classic firebird here too, and not worry things won't get done right. glad I found them.

4

I brought my Volkswagon CC and my Jaguar to Fine Tune for a Tune Up and got WAY more than I bargained for. Not only did my wife and I get quick, courteous service but, they were VERY thorough and checked everything from fluids to tires. I am a FAN and will continue bringing my vehicles to Fine Tune to make sure they are in top shape.

5

As always, you guys did a great job for a reasonable price and time-frame. Dave

5

Calab did a great job shopping down the correct part to bring the repairs right on budget. He was informative before any work being done.

5

So happy I found this company! The check engine light was on and Fine tune auto diagnosed the problems, I actually came in with my 3 month old and 4 year old, the store was small but very clean, they had a small area for my 4 year old to color and play...this made my waiting time more peaceful. The staff was courteous, welcoming, and professional. Caleb was amazing, he took the time to educate me on the mechanics of my vehicle and diagnosed each problem, I really appreciate his no pressure expertise. I will be returning :)

5

trust loyalty customer service and a good mechanic you found it all in one place. Reading your buddies review and get it fixed

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