My experience with fine tune auto was very positive. Caleb did the scheduling and gave me a complete explanation of the order of events that were going to happen. They offered me something to drink while I waited. I had a few more specific questions so they offered to introduce me to the mechanic that would be working on my car. I had a face to face meeting with Tim who was happy to give very specific details on what the repairs would entail, why they need to be fixed, and how to prevent similar issues in the future. Bonus: Fine Tune Auto offers a military discount. I spoke with the owner and found the company to be veteran owned and operated. I will continue to give Fine Tune Auto my business.