Position: The Company's President
Jason Brennan, the company's President, has attended 3 years at the University of Illinois at Chicago for electrical engineering and has a technical certificate in automotive/truck/industrial technology from Universal Technical Institute in Glendale Heights, IL. He began his career at a Volkswagen dealership and worked at several other shops, before beginning Fine Tune Repair Service in 2000.
Tim has worked for us for about 9 months. He is able to apply his knowledge of engine theory and electronics to cars and is able to solve any electrical or driveability problem that comes in. He is able to do any mechanical work we give him. He can also assist at the service counter if needed and knows how to run the shop management system. Tim blows off steam by skateboarding and fishing, as well as repairing small engines just for fun.
Position: Bookeeper/administrative assistant
Niki brings to the table a variety of skills and expertise Working in bookkeeping, Human Resources, Event Planning and anything office related. Her 10 years of experience, being a mother of three, and her BA of History, Psychology, and Women’s Studies from Loyola University are what makes her an asset to our company. She knows how to get it done!!
Niki is some one you can relate to on a personal level. Her compassion and empathy create great personal relationships with our customers. She would “like to see Fine Tune continue it’s emphasis on good, honest work - putting our customers first.”
Niki plans to help increase customer satisfaction by continuing to be open and honest with customers, so that a level of trust can be established and continued for years to come.
Josh enjoys engine, brake steering and suspension work on cars. He is interested in learning how to use various diagnostic equipment here at Fine Tune so he can tackle more diagnosing issues.
With three years experience, and bringing new ideas and tricks of the trade, Josh is working toward being a lead technician and the go-to guy for diagnosing and fixing vehicles.
He hopes to increase customer satisfaction by doing a quality job, as quickly as possible, and correcting the customers concern the first time. Josh has obtained ASE Certifications in:
A4 -Steering and Suspension
A5 - Brakes
Jay addresses customers vehicle needs by applying his various skills and knowledge of automotive systems. He ensures that the customer's problems are addressed and fixed correctly the first time.
With 16 years of professional automotive experience he takes great personal pride in this field by accurately diagnosing or fixing a problem that some other technicians wouldn't want to get involved with. Jay plans to help Fine Tune Automotive grow into a successful multi shop company and would also like for us to be known as an area leader in automotive repairs.
General Motors ASEP Program Graduate
General Motors Certified
Federal-Mogul Advanced Drivability Training
Johari has 21 years of experience working on cars and effectively communicating to customers the services needed on their vehicle. He makes the technical jargon understandable to the average person and makes sure that the customer experience is positive a that they will wish to repeat.
Johari helps customers focus on
preventative maintenance instead of only repairing mechanical failures so the customer will feel more in control of their visits and can properly fit it into their busy schedules. He will ensure that the customer fully understands what the current repairs needed are and how preventative maintenance could have prepared the customer for this issue.
His goal is to help the company grow into more than one shop and eventually become a general manager and trainer for the other shops in the company.